Bitrix24 Integrations

Anything with an API can be connected to Bitrix24. VortexWeb builds integrations across twenty categories, and the list grows with every project.

Messaging and WhatsApp

WhatsApp Business API with conversations logged against the CRM record, automated replies and broadcast campaigns. VortexWeb is an official Wazzup partner. Also Gupshup, ChatApp, ManyChat, Twilio, Telegram, Facebook Messenger and Instagram Direct.

Telephony and contact centre

Inbound and outbound calls logged against the matching lead, contact or deal, with recordings attached where the provider supports it. ZIWO, 3CX, CallHippo, CallGear, Brightcall, Twilio, Zadarma, YPI.ae, Aircall, RingCentral, Exotel, Knowlarity and Ozonetel. For ZIWO, VortexWeb built ZIWOCONNECT, published on the Bitrix24 marketplace.

Property portals

Property Finder, Bayut and dubizzle, in both directions, as a Property Finder Developer Network partner. Enquiries in within seconds, listings out with permit compliance checked.

Lead sources and advertising

Meta lead ads across Facebook and Instagram, Google Ads, LinkedIn Lead Gen Forms, TikTok, Snapchat, website forms, Typeform, Jotform and Google Forms, each feeding leads directly into the right pipeline with the source recorded, so you can measure which channel produces closings rather than only enquiries.

Email marketing and automation

Brevo, Mailchimp, SendGrid, ActiveCampaign, Klaviyo and Zoho Campaigns connected so campaign engagement lands on the contact record and segments build from CRM data rather than a separate list.

Email and calendars

Gmail, Google Workspace, Outlook, Microsoft 365, Exchange and Zoho Mail mailboxes and calendars working inside the CRM rather than beside it, with correspondence on the deal and meetings on the contact.

Payments

Stripe, Razorpay, PayTabs, Telr, Network International, Tap Payments, Checkout.com, PayPal, PayU and Cashfree, so a payment received updates the deal and an invoice raised appears on it.

Accounting and finance

QuickBooks, Xero, Zoho Books, Tally, Odoo, Sage, SAP Business One and Microsoft Dynamics 365 Business Central, so sales and finance read the same numbers without re-keying.

Documents and e-signature

PandaDoc, DocuSign, Adobe Sign and Zoho Sign, plus Google Docs and Word templates, so proposals, contracts and agreements generate from CRM data, go out for signature, and return signed to the record.

CRM and work platforms

monday.com, Kommo, Pipedrive, Asana, HubSpot, Zoho CRM, Salesforce, Trello, Jira, ClickUp and Notion, where a business runs more than one system and needs them to share data rather than duplicate it.

Automation platforms

Zapier, Make, n8n, Pabbly Connect, Integrately and Microsoft Power Automate, for connecting long-tail tools that have no direct Bitrix24 connector, and for businesses that want to maintain simple automations themselves.

Biometric and attendance hardware

Hikvision access-control devices for attendance, with face and fingerprint events pushed into Bitrix24 through a custom integration. ZKTeco, Suprema, Dahua, Anviz and eSSL devices as custom integrations.

ERP and inventory

SAP, Oracle NetSuite, Odoo, Microsoft Dynamics, Zoho Inventory, Unleashed and Cin7, so stock, orders and customers stay consistent between the CRM and the system that runs operations.

HR and payroll

Zoho People, BambooHR, Keka, Darwinbox, greytHR and Bayzat, so employee records, leave and attendance stay in sync between HR and CRM.

E-commerce

Shopify, WooCommerce, Magento, Salla and Zid, so orders become deals and customers become contacts without re-keying.

Cloud storage and documents

Google Drive, OneDrive, Dropbox and Box, so files sit on the CRM record they belong to.

Meetings, support and analytics

Zoom, Google Meet and Teams for meetings logged to the contact. Zendesk, Freshdesk and Intercom for tickets against the customer. Google Analytics, Looker Studio and Power BI for reporting over CRM data.

Internal and custom systems

In-house tools, legacy databases and anything else with an API. Where a standard connector exists, it is configured. Where it does not, it is built against the Bitrix24 REST API and the target system's API.

Yes. Bitrix24 connects to cloud telephony so that inbound and outbound calls are logged against the matching lead, contact or deal, with the recording attached where the provider supports it and the call visible in CRM reporting rather than in a separate telephony console.

VortexWeb integrates ZIWO, 3CX, CallHippo, CallGear, Brightcall, Twilio, Zadarma, YPI.ae, Aircall, RingCentral, Exotel, Knowlarity and Ozonetel. For ZIWO specifically, VortexWeb built and maintains ZIWOCONNECT as ZIWO's Bitrix24 development partner, published on the Bitrix24 marketplace.

CRM integrations break because the systems on either side change: an API is updated, a token expires, a field is renamed, a provider changes its rate limits. None of that is avoidable. What is avoidable is finding out weeks later from a customer.

VortexWeb builds every integration with monitoring and alerting, so a failure surfaces the day it happens. For clients on an AMC retainer, fixes are included. For clients without one, you are notified and the fix is quoted as a change request.