Services
VortexWeb delivers software work in three forms: custom software and web platforms built to your specification, implementation of the business systems your company already runs on, and retained support after go-live. Bitrix24 is our deepest platform as a Gold Partner, alongside monday.com and Kommo as certified partners. Every engagement begins with a free 45-minute audit and ends with 90 days of monitoring.
Prices on this page reviewed 5 September 2026.
How does VortexWeb decide what a business needs?
We start with the problem, not the product. Most companies come to us with a symptom: leads are being lost, reporting takes a week, three systems do not talk to each other, the CRM was bought and never adopted. The audit maps how the business actually works today, where the friction is, and what it costs.
Only then do we recommend a route. Roughly four in five requests we receive can be solved by configuring a platform the business already owns or could licence. The remaining one in five genuinely needs custom software. We tell you which, and we tell you when the cheaper option is the right one.
| Your situation | Where we usually start |
|---|---|
| No CRM, or a CRM nobody uses | Platform implementation |
| A CRM that works but does not match how you sell | Customisation |
| Moving from Zoho, HubSpot, Salesforce or spreadsheets | Migration |
| Systems that do not talk to each other | Integrations |
| A workflow no platform handles | Custom software |
| A public site, portal or listing site | Web development |
| A live system with nobody owning it | AMC and support |
What does VortexWeb build?
Custom Software Development
Web applications, SaaS platforms, dashboards, portals and internal tools built to your specification. Discovery, written scope, iterative build, testing and deployment. Hosted and maintained by VortexWeb under licence, so you never have to staff it. For businesses whose workflow does not fit any off-the-shelf platform, or whose software is the product they sell. Custom software development →
Web Development
Company websites, property listing sites, online stores, client and broker portals, admin panels and browser-based tools. Server-rendered for search, mobile-responsive, with analytics and redirects handled at launch. Website enquiries route straight into your CRM with the source recorded. Web development →
Which platform do we need implemented?
Bitrix24 Implementation
Setting up Bitrix24 for the first time. Pipeline architecture, custom fields, permissions, automation, lead channels, integrations and role-based training. Standard cloud configurations go live in days rather than months. Every implementation includes 90 days of post-launch monitoring. Bitrix24 implementation →
Bitrix24 Customisation
Your Bitrix24 exists but does not match how you work. Custom fields and workflows, Smart Process Automation for the processes that are not sales pipelines, and full development on the REST API and D7 framework where the platform genuinely does not reach. We demonstrate why the standard feature does not work before quoting a build. Bitrix24 customisation →
Bitrix24 Migration
Moving from Zoho, HubSpot, Salesforce, Pipedrive, Kommo, another Bitrix24 portal or spreadsheets. Data audited first, every field mapped and approved, duplicates merged, dead records archived rather than imported, test migration validated before the live run. Bitrix24 migration →
Bitrix24 Integrations
Connecting Bitrix24 to WhatsApp, telephony, property portals, payment systems, ERP and anything with an API. Fields normalised before data lands, failure paths and alerting built alongside the happy path, each connection tested against live data. Bitrix24 integrations →
AMC and Support
Retained support after go-live. Your configuration documented at the start so support never begins with discovery. Defined response times, platform update checks ahead of release, small changes absorbed, larger work quoted before it starts. AMC and support →
monday.com and Kommo
Certified partner implementations for businesses running on monday.com or Kommo rather than Bitrix24. Same method: audit, blueprint, build, train, monitor. Contact us
How does an engagement run?
Every project, whether custom software or platform implementation, follows the same shape.
Forty-five minutes, free. We map how your business works and where it leaks time or revenue. You leave with a diagnosis and a recommendation, whether or not you hire us.
Scope, architecture, integrations and acceptance criteria documented and approved before anything is built. You sign off on a plan rather than discovering the design in week four.
Iterative, with working software at each stage rather than a single delivery at the end. Configuration where the platform already does the job, development only where it does not.
Delivered by role, because a salesperson, a manager and an administrator use the same system differently. Recorded so new joiners can catch up.
Ninety days after go-live, tracking adoption, tuning automation and fixing what real usage exposes that the specification missed.
What slows projects down, in order: waiting on client data, deciding the process during the build rather than before it, and scope added mid-project. Rarely the software.
Which industries does VortexWeb work in?
is our deepest vertical, with 240+ implementations for UAE brokerages. Property Finder, Bayut and dubizzle integration as a Property Finder Developer Network partner, Trakheesi permit compliance, listing syndication and a range of applications built specifically for how Dubai brokerages operate. It has its own section.
Order, inventory and customer workflows for businesses moving physical goods, including F&B distribution.
Consultancies, agencies and advisory firms running client pipelines, projects and billing from one system.
We work across other sectors where the operational problem is clear. The audit tells us quickly whether we are the right fit.
Which platforms does VortexWeb work with?
Bitrix24 as a Gold Partner. monday.com, Kommo, Pipedrive and Asana as certified partners.
WhatsApp Business API as an official Wazzup partner. ChatApp, WATI, ManyChat, Twilio and Gupshup.
ZIWO, 3CX, CallHippo, CallGear, Brightcall, Twilio and Zadarma.
Property Finder as a Developer Network partner, Bayut and dubizzle.
Why work with a product company on services?
Because we ship our own software and live with the consequences. SpotClock, OnboardX, CleanScan, PropBridge and our real estate applications are used by paying customers every day. The engineering standards on your project are the ones we hold ourselves to, and the team building it has already made most of the mistakes on our own products rather than yours.
It also means we know when not to build. A company that only sells development hours has an incentive to recommend development. We have products to sell instead, and no reason to over-engineer your system.
What does it cost?
Platform implementation starts at USD 500 for a starter configuration and runs to USD 15,000 for a full build, with enterprise from USD 7,000. UAE real estate brokerages have separate AED packages from AED 999. Custom software and web development are quoted per project after the audit, against a written scope. Platform licences, implementation and applications are quoted together on one invoice.
Frequently asked questions
Three things. We build custom software and web platforms to a client's specification. We implement, customise, migrate and support business platforms, with Bitrix24 as our deepest platform as a Gold Partner alongside monday.com and Kommo. And we build our own applications, sold on the Bitrix24 marketplace, for UAE real estate, and as standalone products under Vortex Suite.
Usually the platform. Roughly four in five custom requests we receive are already possible through configuration of Bitrix24, monday.com or Kommo, and we show you which before quoting a build. Custom is right when the workflow is genuinely unique, the platform cannot reach, or the software is itself the product you sell.
Standard Bitrix24 cloud configurations go live in days. Full implementations with migration and integrations run four to six weeks. Custom software depends entirely on scope, from weeks for a single-purpose tool to months for a multi-tenant platform. The blueprint stage gives you a committed timeline before you commit spend.
No. Bitrix24 is our deepest platform as a Gold Partner, and we also implement monday.com and Kommo as certified partners. Beyond platforms, we build custom software and websites to specification, and our Vortex Suite products run independently of any CRM.
Every implementation includes 90 days of monitoring, during which we track adoption, tune automation and fix what real usage exposes. After that you either self-manage with the documentation we hand over, or move onto an AMC retainer for defined response times and ongoing platform update checks.
Yes. We deliver to clients in 32+ countries from offices in Dubai, Noida and Auckland. Remote implementations follow the same audit, blueprint, build, train and monitor process. The UAE is our primary market, with India and the wider GCC as secondary markets.
Apps that ship with this service
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Start with a free CRM audit
45 minutes with a senior consultant. A diagnosis, not a sales pitch.